FAQ

Frequently Asked Question

Frequently Asked Question (FAQ)

Q. How can I be sure to get the product after making advance payment to you?

A. We are a Private Limited Company Registered in India. In this age of internet one can always check the authenticity of the company through various portals. We will be more than happy to assist you with any information or details which you need from our end to satisfy your concerns. We are very transparent in dealing. We mention everything clearly before dealing with the customer to reduce the communication gaps. We need buyers and we have a vision to achieve in long run. We need references from you to make our vision achievable.

Q. Please give some information on Shipping mode and charges?

A. Normal mode of shipment are – “Sea Freight” and “Air Freight”. However we also use Courier, Post, EMS etc. upon requests from customers. It is your option to ask for prices inclusive of shipping costs or we can send the goods on “Freight To Collect basis”. The shipping charges may vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

Q. How can I get a Quote / Price List / Catalogue?

A. Please fill the Request for Quotation Form or mail us your requirement.

Q. How long will it take for you to respond/attend our enquiry?

A. We are very prompt. We will surprise you with our speed whether it is pre-sales, during sales or post sales. We are available 24×7 in all the chatting tools Chatting and Video Tools- Whatsapp, Wechat, IMO, Hike, Viber, Skype, QQ which are convenient to you. We are available in the number listed on the site.

adress

Jl. Sultan Abdullah Raya No. 43 A, Kel. Tallo – Kec. Tallo – Makassar – Sulawesi Selatan – Indonesia

Contact

Phone

+62411-8942368

Mobile

Mobile 1 : +6281355355354

Mobile 2 : +6281243342003

Mail

info@sembilanputrajaya.com 

marketing@sembilanputrajaya.com